tag:blogger.com,1999:blog-6043705792807544709.post6042039160417762323..comments2023-08-09T10:46:25.007+01:00Comments on TerrierTeam: From Expert Search to Commoditising WorkersTerrier Team @ Glasgowhttp://www.blogger.com/profile/11678159696002044810noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6043705792807544709.post-12390151495673106332008-09-04T11:33:00.000+01:002008-09-04T11:33:00.000+01:00Daniel,Thanks for the link to the Forrester articl...Daniel,<BR/><BR/>Thanks for the link to the Forrester article. <BR/><BR/>The workers assignment scenario reported by Baker is indeed a good example of exploratory search. <BR/><BR/>In fact, this assignment scenario does remind me of your <A HREF="http://thenoisychannel.blogspot.com/2008/06/clarification-vs-refinement.html" REL="nofollow">clarification before refinement</A> paradigm and your new washer example illustration.<BR/><BR/>I am tempted to agree with you. A faceted classification solution might do as well as the solutions based on Operations Research, while having the advantage of keeping the user in the search/decision loop. However, how do we know for sure? We are back to square one and the problem of <A HREF="http://thenoisychannel.blogspot.com/2008/05/thinking-about-ir-evaluation.html" REL="nofollow"> IR evaluation</A>, especially that of exploratory search.<BR/><BR/>IadhTerrier Team @ Glasgowhttps://www.blogger.com/profile/11678159696002044810noreply@blogger.comtag:blogger.com,1999:blog-6043705792807544709.post-380847776535561362008-09-02T21:45:00.000+01:002008-09-02T21:45:00.000+01:00Craig, congratulations on your imminent doctorhood...Craig, congratulations on your imminent doctorhood!<BR/><BR/>While I can see the virtues of the Operations Research approach to human supply chain management as an optimization program, I'm not convinced that it is the only or best approach. Granted, I'm a bit biased, but I'm more a fan of the solution IBM implemented <A HREF="http://endeca.com/_assets/pdf/forrester_article.pdf" REL="nofollow">using Endeca</A>, which emphasizes exploratory search.<BR/><BR/>Like you, I'm skeptical that people can articulate their needs enough to then trust an procedure to provide them with an optimal solution. Moreover, I think that exploration is key to help people understand trade-offs.Daniel Tunkelanghttps://www.blogger.com/profile/10240432137428080022noreply@blogger.com